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Do I get a complete refund if I cancel my pet sitter, and they are set as moderate? How much notice do I need to give to get that full refund?

I may need to cancel my dog sitter, and I want to know if I can get a full refund. My sitter is listed as moderate for refunds. Can I get a full refund?

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It all depends on when you cancel relative to the start day and time. With a moderate cancellation policy, you have to cancel by 12 pm (noon) the day before the sitting job is scheduled to start. It is all explained here:

https://support.rover.com/hc/en-us/ar...