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How do you stop a supposedly "crate trained" dog from barking at night?

During the meet and greet the owners assured me the dog was crate trained and slept in it's crate at night with no problems. The reality is the dog barks and whines in it's crate, hates to even go in it. It will bark until we let it into our bed to sleep with us. We don't want dogs sleeping with us, but have made an exception here. i have the dog for two weeks. If I knew this I obviously wouldn't have accepted. I'll know better next time but is there something I can do now to get the dog out of my bed.

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It happens. Some dogs have never been boarded before. Some are just scared and anxious. A dog can be crate trained and sleep all night with no problems - at his own home. But now the dog is scared, away from the owner and wants to be close to someone. That's YOU :) I have experienced this too when boarding dogs. Some dogs adjust just fine, some are really stressed out and will bark all night until you give in and take them to your bedroom with you.

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In addition to the advice already given, maybe try placing the crate as close as possible to your bed with a comfort item (scented from home- might be a toy, blanket, or clothes). The following advice is for the future: Always strongly encourage the pet parent to book a minimum of one overnight stay before a longer stay like this, for everyone's benefit - the dogs, the owners, and yours.

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Having the dog board for a night to have a test run is a good idea! I'll consider this tip!

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That can certainly make for a rough night - I feel for ya. I have a dog that I watch very often. He LOVES it here and gets along with all other dogs and human visitors. However, the first night of any stay he is almost always up all night barking. He knows the place, and is comfortable, and he usually has something from home that has his owner's scent. It's just how he is. If he arrives early enough in the day, I try to play a LOT and exercise him quite a bit so he's super tired by bed time. That seems to help. I like the recommendation of trying to just put the crate right near your bed and put something in it with his owner's scent. Also, I'd say go ahead and very nicely contact the owner to see if they have any suggestions that work well to calm their pup down. Good luck - I hope the rest of the visit improves.

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I second that! I tell all clients to bring a "used" T-shirt! Dogs always calm down while laying on the shirt :)