How much control does an owner have over the initial offer? & Multiple dog rate v Multiple cat rate? [closed]
This is a two fold question.
First part:
Last week I had an owner contact me for an extended booking of 9 days long to watch two adult cats (which the owner referred to as kittens in the initial message) and give one oral medicine. I've taken care of cats before, and two at the same time, so I was okay with that part. After the owner spent a little time asking me questions about my availability and willingness to travel to the edge of my travel radius they confronted (and I do use that word purposefully because they had been nice up to when my fee was brought up, then it felt more accusatory) me about the pricing.
Before this booking conversation I was under the assumption that when an owner books a service they could see the amount Rover automatically generates including (if applicable) the extended and holiday rates as well as the single dog rate versus multiple dogs before sending the request my way. The owner seemed frustrated that I didn't have an "additional cat" rate (not an option for me to add) and that in addition to both of them being on the extended time rate one had a combo of holiday rate (because this was for the Friday before Thanksgiving through the Sunday after Thanksgiving) as well.
The owner literally said "Just need to make sure that the current fee wasn't your expectation because that is more than I'm willing to pay". They then told me that they were willing to pay for the non-extended, non-holiday rate for one cat and I would still take care of two (giving one oral medication once a day) because "cats are not quite as labor & time intensive as dogs since they use litter boxes ;)".
I declined this booking but I would like to know if, before an owner sends a booking request to a sitter, do they get to see the rates/fees that they would be offering and do they have any way to adjust what they offer before it is sent?
Second part:
Is there any way to add a multiple cat rate?
P.s. If you read through the whole thing you're awesome, have a nice day.