Review for the wrong sitter??
Is it possible for a customer to leave a review for the wrong sitter? I have a client from April 15th that has just given a negative review on June 30th. In our conversation I sent photos, gave lots of updates, let her know that her dog was sleeping in bed with my son, who his best doggie friend was, etc... She picked up her dog and everything was pleasant. We forgot to give her his bed, so I texted her back and she said she would return the next day after school to get it.... and she did.
and now two and half months later I see a review pop up that her dog was not paid attention to, wasn't himself when she picked up, and had a cut on his eye. This is just completely out of line with our whole interaction... is it possible that she could have posted the review to the wrong sitter??