I want to leave a review for my dogwalker, for last Sunday. But, when I click Past Stays, it just shows stays from a few years ago when I was a provider of dog boarding. I have switched between from being a provider, to being an owner looking for a provider. My inbox does not show that my dog was walked last Sunday. How do I write a review?
Clients are only able to leave reviews for past sitters who have been booked through Rover. Rover will automatically send out a link for clients to leave a review right after their pets stay. (You can check your spam folder) If you still can not find ab email from Rover Support, and you did indeed pay through Rovers Platform, I would call Rover Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].
Best of Luck!
You can also send the client your email address and ask them to please write a review. I had found that a few of my clients never recieved the link from Rover
Courtney did a great job taking care of my two Cairn terriers -- Becket and Brindle -- and is often available on holidays which is so helpful. I would recommend her services to anyone looking for someone to take care of (and love) your pet.