Advice for unexpected Rover experience?

If you feel you do not want to leave a negative review, then don't. Did you ask the sitter why they brought their laundry? Maybe their washer broke or they had an accident? It is so much better to resolve this little problem directly, instead of leaving a negative review that you don't want to leave. It is not "normal" to bring laundry into clients' house but I feel you were very happy with the sitter otherwise. Just ask her first instead of calling Rover. There's nothing they can do, they will not reimburse you for a load of laundry I am afraid. Talk to the sitter, you don't know, maybe they were in a difficult situation and they needed your help. Good luck.

I would report the sitter call Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

Report the sitter.

Asking for a tip? I've never heard anything so ridiculous in my life, except for the posting here recently about one sitter who practically demanded an extra 20%. However, I do believe sitters providing excellent service should be tipped (voluntarily), much in the same way people tip their groomers, the valet who parks your car, the person who does your nails, etc. I'm not sure why people think that dogsitters don't fall into the same category as babysitters, who customarily receive tips and significantly more per hour than dogsitters.

Greetings, The average hourly rate for a babysitter nationally is $20.57 for one child and $23.25 for two kids. I haven't met a babysitter who makes significantly more per hour than dogsitters, my fee as a dogsitter is $35 for a 30 minute walk. I have yet to hear of any babysitter earning $70/hour