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What to Do: Undisclosed Aggressive Behavior (Cat) and other Undisclosed Information?

This is long, sorry:

I am currently halfway through a sitting job that is flagged for just a dog and a single cat. We did a meet and greet, and it went well, but she mentioned, she actually has six (6) cats, but they don't really need care because they have automatic feeders and an automatic litter box that I may need to clean up poop from; I just mostly needed to focus on the dog. Whatever, fine, I didn't press, I should have since she's only paying for one cat, not six, but I let it go. The only aggression issues she mentioned were the dog has food aggression so she gets fed outside, and can be reactive on the leash with another dog, and the main cat, Zuri, tends to bully the all-black cat, but that's it.

What she failed to disclose is that Zuri is a psychopath. The cat hisses, growls, spits, and snarls at my every move. It has attacked me several times. I have luckily only been scratched once. I have had to escape into a room and slam the door in his face to get away. I have a water squirt bottle or a towel on hand because those are the only things that deter him from making contact. He waits for me to come out of whatever room I am in and immediately starts growling and going after me. Bedroom? There. Bathroom? There. Backyard? There. Front door? There. Cleaning up a mess on the stairs? There, two steps down, blocking the access and refusing to move, growling and spitting the entire time. I am over it. Food is definitely a trigger for this cat. There are three automatic feeders upstairs for the cats. They are tied down with wall mounts screwed into the wall, covered in paper, packing tape, and duct tape. That shows that they (by they, I mean, Zuri) have been known to break into them. Sure enough, I have caught Zuri going ape shit crazy wrestling over trying to get into a feeder and attacks me if I get anywhere near to fix it. The 2nd day I came in to find one of the feeders removed from the mounting and on its side with tape and paper everywhere. I took photos, sent to the owner, and she just laughed, "Oh, those cats are always trying to get more food!" Yeah, it's not those cats, it's the one cat. I managed to get it back in place, but failed to re-tape it so after walking the dog, I came back to it on its side with the lid popped open and Zuri, sitting in a pile of food, snorting it like it was meth. Okay, that's not true, but he was huffing, panting, snorting, and choking in desperation of trying to eat all that food. He turned into Gollum when he saw me, pawing it under him, wheezing, growling, my precious. Needless to say, of course, he comes for me. ... (more)

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Whoa! Before I answer, are there any other crates or cages for the cats, especially the psycho? Is there are room where that cat can be contained and now allowed anywhere else in the house?

No crates or cages and no cat-safe room I can contain him in (I thought about it and even managed to get him into the laundry room this morning but he proceeded to make a mess within 5 minutes so, yeah).

What kind of mess did the cat get into in the laundry room? BTW, you need to fix your rate table, otherwise you are getting gypped. The "stays of longer than 5 days" is not a surcharge, but the actual amount you'll be paid. So instead of adding $15 on, you'll only get $15.

Got into the cabinet and knocked over a bottle of bleach onto the floor where it spilled. It did not get into the bleach itself (thankfully) but, that was a nice toxic mess to clean up. I didn't realize it was in the lower cabinets; lesson learned. Thanks, I'll fix it.

2 Answers

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  1. Make sure all of this is documented with photos and messages in Rover's system.

  2. Tell the owner that you need a solution to this problem. You are not being paid to deal with the other cats and will no longer do so.

  3. Notify Rover that the owner has 6 cats and is not paying for them; that's a loss of revenue for Rover and they may pursue it.

  4. Specifically ask if they have a cat crate because Zuri is randomly attacking you and destroying their home; you do not feel safe. If they do not have anything, perhaps a friend might have one. Join Freecycle and NextDoor for your community; people regularly give away things like that or you can post that you need one immediately.

  5. The laundry room was a good call. See if you can remove anything that the cat could destroy and leave him in there. Do not leave him with an automatic feeder. Give him some separately and carefully. Leave a litter box in there however.

  6. Be sure to tell the owner what measures you are taking and continually update her with photos and messages.

  7. Do not apologize implying that you are in anyway to blame for their outrageous behavior. Always be professional and seek her advice. If she laughs about it, tell her that you believe that your own safety is a serious matter and you entered into this engagement with the kindest of intentions, not making a big deal about the freeloading cats, when you should have. However, their overall behavior exceeds what you are able to tolerate. While you said this was midway through, I don't know how many more days you'd be subjected to this situation, but make it clear that you need a solution from her.

BTW, I did enjoy your flair for storytelling. ;-)

Comments

Thank you so much!

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Drea: Love your writing skills, which added humor to what sounds like a miserable situation. After reading your exchanges with Karen, it prompts me to suggest getting a gate or playpen to create a barricade against the cats, (especially Zuri, which if placed optimally will limit their bodily outputs to one more easily cleaned area And keep you safe.

There’s two ways you can do this without expense to yourself.

  1. You can contact the owners and let them know you need to put up a gate or indoor playpen fence in order to finish this assignment safely against unprovoked attacks. They might reply oh, we have one stashed away somewhere on the property that can be used
  2. You could pick one up or possibly get shipped same day, making sure you check out the return policy, and return it afterwards (unless the client wants to buy it from you - cash payment and you give/show receipt)

In order to avoid a bad review, minimize your comments and state things factually (easy to advise, harder to do). Even with psycho pets, no pet owner wants to hear that. You pointed out that to some degree the owners are aware with the elaborate measures they’ve already taken to prep their food inside home. ( I’d guess that Zuri and maybe some of these other cats were feral)

When this assignment concludes, I would also contact rover to have them flag the account. You may have already contacted them because there are six cats not one. (1st strike) In addition to that some of their pets are aggressive without being provoked (2nd strike and a liability).

Comments

Thanks, I have to keep some humor to keep from crying, lol. There is not a space I can put a gate up. It's a very open floor plan both upstairs and downstairs where the cats have access so they cannot be corralled, otherwise, that is a great idea. I will definitely be contacting Rover to flag thanks

I would find a room with a doorway and position the gate there. Since Zuri is food motivated, you can lure him there by throwing some food in the room that you choose. Maybe the laundry room or bathroom, which allows you to safely toss food over the gate, as opposed to opening a door?

The bathroom is an excellent idea because it is easy to remove anything a cat can get into, even towels and TP. All personal things left on counters. Tape any drawers closed with duct tape if necessary. I have put a dog into the bathroom, with a baby gate, when their potty skills were unreliable.

The bathroom is the one I use so that is definitely out, lol. The laundry room might be the best bet as long as I empty out the cabinets.

A shame as there is only one bathroom. Definitely, psycho cat-proof the laundry room and tell the owner that is what you are doing just in case she turns on you and complains about how a sitter rearranged her personal belongings.