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Why are my "Request Testimonial" emails not sending/being recieved?

Kelsey S.'s profile image

I have inputted multiple emails into the "Request Testimonial" page but only one person has received the email from Rover. To test it out, I have even tried to send a test email to myself to see if it goes into junk but I still have not received it after 24 hours.

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Karen R.'s profile image

You are going to need to call Rover Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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