Do both the sitter and the pet owner pay a service fee to Rover.com?
confused and could not find info on http://Rover.com
1 Answer
Rover takes a percentage of sitters' earnings, and pet owners pay an explicit fee directly to Rover, as explained here:
"The fee cannot exceed $50/booking ($35 CAD/booking in Canada)." I'm in Canada. Why am I being charged more than $35?
Louise, you will need to contact Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They do not moderate or answer questions here. We are sitters or customers. No one from the company.
Thanks Karen