support

Why can't I filter on whether the sitter limits for crate-trained pets?

32

views

1

answer

no

votes

My dog will be over 1 year when she boards with the sitter; how do I make this clear so that I don't pay the Puppy rate?

191

views

1

answer

no

votes

I used my soon-to-expired credit to book a reservation, then I modified the reservation after expiration, did not get refund?

27

views

no

answers

no

votes

Rachel K.

1099K says $60.00 of it is still in your Stripe Connect account and ready to withdraw to your bank?

16

views

no

answers

no

votes

Maria E.

Two Rover cards have popped up for the same walk. I think I have double-booked the same client. How do I ensure the client is charged accurately ?

45

views

2

answers

no

votes

house sitting?

25

views

1

answer

no

votes

How does one go about getting Rover to paying me through my S-Corp if I'm already a registered Rover Sitter?

27

views

1

answer

no

votes

My phone number is linked to two accounts, how do I fix this?

19

views

1

answer

no

votes

Why does my lab poo and pee in his kennel at night?

213

views

1

answer

no

votes

Jordan B.

When I type in my zip code it gives me a list of sitters near me but says I am out of their area?

142

views

no

answers

1

vote

Leah S.

How do I become a sitter in Canada?

13

views

no

answers

no

votes

Endya D.

I recently moved and want to make sure my sitter location updated also, how can I?

25

views

1

answer

no

votes

Can I have 2 forms of payment for different dogs in same profile?

58

views

1

answer

no

votes

Do you have a Portugal Site?

106

views

1

answer

1

vote

how to tip sitter after visit?

100

views

2

answers

no

votes

Can I get credit if I pick up my dog one day early? instead of 10 days it will be 9 days?

21

views

1

answer

no

votes

How do i get refunded back being charged twice?

18

views

no

answers

no

votes

Coby & Nova W.

How do I remove my partner from my profile?

303

views

4

answers

1

vote

Darlene C.

Why Am I not Getting Any Requests?

169

views

4

answers

no

votes

Ava D.

Do any Rover sitters offer doggy daycare for weird hours?

71

views

2

answers

1

vote

Should I be able to see future messages from 'archived' dogs/families in my regular inbox?

82

views

2

answers

no

votes

Why is there no email address to contact Rover directly?

313

views

4

answers

no

votes

Dianne B.

If I book a house sitter for my dog and cats, am I expected to leave food for the sitter's meals?

44

views

no

answers

no

votes

Mark W.

Why have all of my prior "stay photos" all of a sudden become public?

48

views

1

answer

no

votes

Question about receiving payments?

131

views

5

answers

no

votes

Darlena D.

I would like to charge an additional fee for administering medication or special needs dogs-what do you think is a reasonable fee and how do I do that?

37

views

2

answers

no

votes

Rocky has developed Diabetes. I will need sitters who can administer insulin shots?

50

views

1

answer

no

votes

Why when a client books me to house sit, my per night fee isn’t applied & only the per pet fee is applied???

105

views

1

answer

no

votes

Is there a way to know what would be the estimate of booking before sending the request?

46

views

1

answer

no

votes