Dog Questions & Answers | Rover Q&A Community

1.3k

views

4

answers

1

vote

Laura R.

refunds, if the owners come home sooner

2.9k

views

3

answers

no

votes

Jessica M.

The dog I'm boarding attacked my dog. Do they get a refund?

1.6k

views

3

answers

no

votes

Serina R.

What should I do about a cancellation for a drop-in visit due to not responding in a 'timely' manner to an owner's inquiry on Christmas Eve?

337

views

3

answers

no

votes

Moureene T.

Should I refund a drop in visit that wasn't completed because of the Owner?

587

views

3

answers

1

vote

Jeanine S.

I have been sitting a dog and the owner came back from vacation earlier then paid. How do i refund them the few days they already paid for?

252

views

3

answers

no

votes

Whimsical G.

good puppy but horrible owners. How many stars for the rating ?

252

views

3

answers

no

votes

Donica F.

I just found out my dog is terminal and needed to be put to sleep. Can I get refunded?

3.3k

views

2

answers

1

vote

Laura R.

Refund Policy?

1.5k

views

2

answers

no

votes

Deb A.

what if stay is shortened?

497

views

2

answers

1

vote

Kathleen D.

How do I adjust a clients charges?

565

views

2

answers

no

votes

Cari C.

Do you provide refund in this situation?

1k

views

2

answers

1

vote

Michelle T.

How do I refund the full amount for a cancellation?

506

views

2

answers

no

votes

Brittany S.

I accidentally canceled a booking when I was trying to modify, I then booked again and now have two charges on my account. When will one of the charges be refunded to my bank account?

473

views

2

answers

no

votes

Hannah S.

Issuing a refund through Rover?

92

views

2

answers

no

votes

Walt G.

I had a refund approved as a client. Where wil it show up? Paypal? Direct to my bank card?

1.3k

views

2

answers

no

votes

Hannah S.

What to do for an unhappy client?

235

views

2

answers

no

votes

Lenka L.

Should I refund for one dog two days before the booking begins?

192

views

2

answers

1

vote

Walt G.

My upcoming trip has been cancelled and I need to cancel and get a refund. How do I go about this?

160

views

2

answers

no

votes

Karen R.

can i cancel?

211

views

2

answers

no

votes

Walt G.

How to I get a refund from rover for a sitter who canceled?

392

views

2

answers

1

vote

Walt G.

owner cancelled two week long gig, how do you handle cancellations?

679

views

2

answers

1

vote

Lisa H.

How to Give a Full Refund for Cancellation?

796

views

2

answers

no

votes

Deb A.

What is the best way to issue a refund?

226

views

2

answers

no

votes

Sarah T.

Had to cancel with sitter but already paid how do I get a refund?

1.8k

views

1

answer

1

vote

Deb A.

How long does it take to receive a refund for cancellation?

506

views

1

answer

no

votes

Hillary H.

My dog walker cancelled. How do I request a refund?

1.8k

views

1

answer

1

vote

Hillary H.

How do I get a refund?

refund
dogs

378

views

1

answer

no

votes

Deb A.

How do I order a refund for a customer?

315

views

1

answer

no

votes

Deb A.

how do I refund for 1 day when the owner overbooked?

3.2k

views

1

answer

2

votes

Deb A.

Q&A Community

Connect with fellow dog lovers and learn from one another

refund

refunds, if the owners come home sooner

The dog I'm boarding attacked my dog. Do they get a refund?

What should I do about a cancellation for a drop-in visit due to not responding in a 'timely' manner to an owner's inquiry on Christmas Eve?

Should I refund a drop in visit that wasn't completed because of the Owner?

I have been sitting a dog and the owner came back from vacation earlier then paid. How do i refund them the few days they already paid for?

good puppy but horrible owners. How many stars for the rating ?

I just found out my dog is terminal and needed to be put to sleep. Can I get refunded?

Refund Policy?

what if stay is shortened?

How do I adjust a clients charges?

Do you provide refund in this situation?

How do I refund the full amount for a cancellation?

I accidentally canceled a booking when I was trying to modify, I then booked again and now have two charges on my account. When will one of the charges be refunded to my bank account?

Issuing a refund through Rover?

I had a refund approved as a client. Where wil it show up? Paypal? Direct to my bank card?

What to do for an unhappy client?

Should I refund for one dog two days before the booking begins?

My upcoming trip has been cancelled and I need to cancel and get a refund. How do I go about this?

can i cancel?

How to I get a refund from rover for a sitter who canceled?

owner cancelled two week long gig, how do you handle cancellations?

How to Give a Full Refund for Cancellation?

What is the best way to issue a refund?

Had to cancel with sitter but already paid how do I get a refund?

How long does it take to receive a refund for cancellation?

My dog walker cancelled. How do I request a refund?

How do I get a refund?

How do I order a refund for a customer?

how do I refund for 1 day when the owner overbooked?

How can I issue a refund?

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