Dog Questions & Answers | Rover Q&A Community

4.1k

views

8

answers

2

votes

Jill G.

Do you get taken advantage of after you book stays?

owner
sitter

2.1k

views

8

answers

-1

votes

Jenna M.

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

3.2k

views

8

answers

no

votes

Tammie W.

Is it fair to charge a cleaning fee if the owner did not notify me of their dogs incontinence?

4k

views

7

answers

no

votes

Ashley R.

Discount for returning customer / owner?

2.3k

views

6

answers

no

votes

Leighann H.

Owners with limited profile information?

4.3k

views

6

answers

5

votes

Tara G.

My account is on Pause after an owner contacted Rover. Has this happened to you? Where does it go from here?

1.3k

views

6

answers

1

vote

Kathleen D.

How do you handle owners that are constantly late?

1.8k

views

5

answers

no

votes

Kathy B.

What to do if owner is using one profile for multiple dogs?

733

views

5

answers

2

votes

Rita R.

What do you do if you have ethical issues with potential client (i.e. contributor to unethical breeding practices, cruel to her dog etc.)?

26k

views

5

answers

no

votes

Cuihua L.

Did you ask apartment permission to dog sit?

1.7k

views

5

answers

no

votes

Erica M.

Bad owner experience?

4.3k

views

5

answers

1

vote

Jean-Remi B.

What have you done when an owner doesn't pick up their dog?

305

views

5

answers

no

votes

Holly N.

Can an owner cancel because she doesn't like my house or dog?

412

views

4

answers

no

votes

Leighann H.

Do you have to be a pet owner to be a pet sitter?

pet
support

3.2k

views

4

answers

1

vote

Deb A.

What do you do when a dog owner has not picked up their dog on the last night of their stay and is not responding?

609

views

4

answers

2

votes

Jennifer R.

How to tackle bad breath or body odor with dog and with their owner?

2.8k

views

4

answers

1

vote

Sierra Elizabeth G.

Is it right to be annoyed when pet owners deliberately don't mention behavior?

658

views

4

answers

1

vote

Leighann H.

Difficult Owner AND dog?

3.1k

views

4

answers

no

votes

Hannah S.

What to do when a pet Owners threatens to get a lawyer and file a claim?

2k

views

4

answers

no

votes

Vincent S.

Do I need to let the owner inside my home for boarding?

598

views

4

answers

no

votes

Lenka L.

Lashing out owner, how to deal with this situation?

592

views

4

answers

no

votes

Monica G.

How do you see the neighborhood the requesting owner is in?

3.5k

views

4

answers

1

vote

Chantelle Linh X.

How do you handle or block a nightmare owner?

3.6k

views

4

answers

1

vote

Vanessa B.

How do I explain to Pet owners that pet/house sitting doesn't mean I stay with the pet 24 hours a day?

83

views

4

answers

no

votes

Bridget S.

I paid a dog sitter for boarding and found out they don't sit large dogs. How long to get my refund?

owner
sitter

751

views

3

answers

no

votes

Sarah B.

What if the dog owner wants to pay direct?

824

views

3

answers

2

votes

Laura R.

How do I handle when an owner misrepresented their dog?

240

views

3

answers

1

vote

Denise E.

on a dog boarding, how can i ask the owner to leave the dog cleaned?

14.4k

views

3

answers

no

votes

Brittany S.

I rent a commercial building and run my pet-sitting business out of there, can I still sign up with Rover?

1.9k

views

3

answers

1

vote

Nina O.

Q&A Community

Connect with fellow dog lovers and learn from one another

owner

Do you get taken advantage of after you book stays?

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

Is it fair to charge a cleaning fee if the owner did not notify me of their dogs incontinence?

Discount for returning customer / owner?

Owners with limited profile information?

My account is on Pause after an owner contacted Rover. Has this happened to you? Where does it go from here?

How do you handle owners that are constantly late?

What to do if owner is using one profile for multiple dogs?

What do you do if you have ethical issues with potential client (i.e. contributor to unethical breeding practices, cruel to her dog etc.)?

Did you ask apartment permission to dog sit?

Bad owner experience?

What have you done when an owner doesn't pick up their dog?

Can an owner cancel because she doesn't like my house or dog?

Do you have to be a pet owner to be a pet sitter?

What do you do when a dog owner has not picked up their dog on the last night of their stay and is not responding?

How to tackle bad breath or body odor with dog and with their owner?

Is it right to be annoyed when pet owners deliberately don't mention behavior?

Difficult Owner AND dog?

What to do when a pet Owners threatens to get a lawyer and file a claim?

Do I need to let the owner inside my home for boarding?

Lashing out owner, how to deal with this situation?

How do you see the neighborhood the requesting owner is in?

How do you handle or block a nightmare owner?

How do I explain to Pet owners that pet/house sitting doesn't mean I stay with the pet 24 hours a day?

I paid a dog sitter for boarding and found out they don't sit large dogs. How long to get my refund?

What if the dog owner wants to pay direct?

How do I handle when an owner misrepresented their dog?

on a dog boarding, how can i ask the owner to leave the dog cleaned?

I rent a commercial building and run my pet-sitting business out of there, can I still sign up with Rover?

Do owners that are new to Rover get any kind of background check or screening like we do?

Announcement

Need Help?

Learn More

Need Help?

About Rover

Q&A Community

Connect with fellow dog lovers and learn from one another

owner

Announcement

Tags

Need Help?

Learn More

Need Help?

About Rover