Over 80 million pet care services have been booked by our community of loving pet people.
Every booking has the tools to help keep you and your pet safe.
Screened pet sitters
Find pet sitters and dog walkers who have already passed a third-party background check. See how many repeat clients a sitter has and read verified reviews from pet parents, like you, to choose someone who’s a great match for you and your pets.
The Rover Guarantee
If your pet needs vet care during a booking, the Rover Guarantee can help them get it-fast—with up to $25,000 in reimbursement for eligible care. Every booking made on the platform is backed by the Rover Guarantee.
24/7 support
Our support team and safety resources are available 24 hours a day, 7 days a week. We love animals and we know how important it is to be able to talk to someone in the event of a problem. During every booking, your sitter also has access to advice from qualified veterinary professionals.
Messaging & photos
Never wonder how it's going—use your app inbox to get adorable photo updates and stay in touch with your sitter. Sitters can also send a report card detailing when they arrived and left, a map of any walks, and photos for certain services.
Fun fact: Sitters and dogs on Rover have walked over 18.6 million miles together—that’s about 747 times around the globe!
Discover trusted pet sitters in your neighborhood.
FAQs
No, all of these benefits and tools are included with all pet care services booked on the platform.
No, benefits like the Rover Guarantee, 24/7 support, and reservation protection are only included when you book and pay through the platform. This also gives you a record of any messages between you and your sitter in your app inbox.
In the rare instance a sitter or dog walker needs to cancel last minute, we’ve got your back. Every booking made on the platform includes reservation protection. This includes a full refund if your booking is cancelled within seven days of the service start date, a credit toward the cost of another booking, and help finding a new sitter if needed.
Protecting your personal information is something we take seriously. When you book and pay on the platform, your bank account details are secured and your payment data is encrypted. Pet parents are charged before the booking begins and sitters are paid 48 hours after it ends, keeping payments fair and timely for both parties.
Yes, we provide a variety of safety resources for pet parents and sitters in our safety center. This includes an overview of our safety features, a Meet & Greet guide with example questions to ask, and top tips from pet sitters with amazing safety records.
In the rare instance that something goes wrong during a booking, we've got your back. Every booking made on the platform is backed by the Rover Guarantee which includes 24/7 support and up to $25,000 in vet care for eligible claims. We care about the health and well-being of your pets and want to give pet care providers the confidence to act quickly in an emergency. We will also take action in response to conduct that is inappropriate, unsafe, or dishonest, as explained in our Terms of Service.
My sitter was very sweet and attentive! I knew she spent a lot of time with my boys and she stayed in touch like I like. She cleaned my bulldog's eyes and put drops in them and gave them yummy treats. I felt extremely safe having her take care of them. Thank you!
