Dog Questions & Answers | Rover Q&A Community

122

views

1

answer

no

votes

Karen R.

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

206

views

1

answer

no

votes

Deb A.

What happens if your archive Rover requests due to the owners not responding? Does it affect your rank in the Rover searches?

195

views

2

answers

no

votes

Lacey O.

HOW DO I INITIATE A NEW BOOKING FOR MY CLIENT IF I WANT TO MODIFY TO DAYCARE?

293

views

1

answer

no

votes

Karen R.

Sitter is now set to away after agreeing to sitting?

966

views

1

answer

no

votes

Karen R.

What am I supposed to do if an owner doesn't show up or respond to messages when they have booked a service?

670

views

1

answer

no

votes

Karen R.

Do I mark dates I’ve “booked” a stay as unavailable on my calendar?

141

views

1

answer

no

votes

Karen R.

How do I cancel a double booking when only one shows on rover.com?

241

views

1

answer

1

vote

Zack M.

How do you book a stay by the hour?

51

views

1

answer

no

votes

Deb A.

Current booking may be delayed and have another booking scheduled. How do I handle current booking?

173

views

1

answer

no

votes

Abby D.

I want to charge a premium rate for a same day booking. How?

76

views

1

answer

no

votes

Walt G.

Why am I getting requests for housesitting when I am already booked?

27

views

1

answer

no

votes

Walt G.

I have a dog booked for a future stay over the holidays. The owner wants me to watch her dog this weekend as well. How do I add the booking for this weekend on to the scheduled booking over the holidays?

265

views

2

answers

no

votes

Jennifer C.

Recurring walks format changed?

242

views

2

answers

no

votes

Amelia D.

Dog is coming this evening until tomorrow evening. They have only booked and paid for tomorrow as he's not coming for 2 days. The dog is here for 24 hours, is that the one day rate?

1.7k

views

7

answers

1

vote

Del L.

Booking Scores?

83

views

1

answer

no

votes

Karen R.

How to enter a booking code after a booking is complete?

2.1k

views

2

answers

no

votes

Lisa H.

How do I accept a request ?

281

views

2

answers

no

votes

Serina R.

Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

248

views

2

answers

no

votes

Helena G.

Has anyone had issues with Reoccuring bookings being accurate?

137

views

1

answer

no

votes

Deb A.

how do I get more clients?

1.2k

views

1

answer

no

votes

Walt G.

When I try to accept a booking request, it says unexpected error every time?

339

views

1

answer

no

votes

Walt G.

Why have I been charged twice?

324

views

2

answers

1

vote

Walt G.

Why are Rover distances incorrect? This frustrates owners and affects booking score?

769

views

2

answers

no

votes

Karen R.

Wait till after the meet and greet to book - or book ahead?

18

views

no

answers

no

votes

Ellen H.

Extra time for sitting and how to adjust?

11

views

no

answers

no

votes

Kathleen L.

I am being charged 2 different rates for my dogs. How do I contact Rover to have it updated before I book?

79

views

no

answers

no

votes

Patrick R.

How do I download the app or APK for my Samsung S4 phone, which is not available for my phone?

4

views

no

answers

no

votes

Joy R.

I have a future booking, which I can go on the site and see. However, it doesn't review what time I entered to drop the dog of and to pick him up. How can I review this information if I forgot what I put down?

9

views

no

answers

no

votes

JP T.

What have you found helps you get more bookings besides more reviews?

311

views

no

answers

no

votes

Melinda G.

Q&A Community

Connect with fellow dog lovers and learn from one another

booking

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

What happens if your archive Rover requests due to the owners not responding? Does it affect your rank in the Rover searches?

HOW DO I INITIATE A NEW BOOKING FOR MY CLIENT IF I WANT TO MODIFY TO DAYCARE?

Sitter is now set to away after agreeing to sitting?

What am I supposed to do if an owner doesn't show up or respond to messages when they have booked a service?

Do I mark dates I’ve “booked” a stay as unavailable on my calendar?

How do I cancel a double booking when only one shows on rover.com?

How do you book a stay by the hour?

Current booking may be delayed and have another booking scheduled. How do I handle current booking?

I want to charge a premium rate for a same day booking. How?

Why am I getting requests for housesitting when I am already booked?

I have a dog booked for a future stay over the holidays. The owner wants me to watch her dog this weekend as well. How do I add the booking for this weekend on to the scheduled booking over the holidays?

Recurring walks format changed?

Dog is coming this evening until tomorrow evening. They have only booked and paid for tomorrow as he's not coming for 2 days. The dog is here for 24 hours, is that the one day rate?

Booking Scores?

How to enter a booking code after a booking is complete?

How do I accept a request ?

Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

Has anyone had issues with Reoccuring bookings being accurate?

how do I get more clients?

When I try to accept a booking request, it says unexpected error every time?

Why have I been charged twice?

Why are Rover distances incorrect? This frustrates owners and affects booking score?

Wait till after the meet and greet to book - or book ahead?

Extra time for sitting and how to adjust?

I am being charged 2 different rates for my dogs. How do I contact Rover to have it updated before I book?

How do I download the app or APK for my Samsung S4 phone, which is not available for my phone?

I have a future booking, which I can go on the site and see. However, it doesn't review what time I entered to drop the dog of and to pick him up. How can I review this information if I forgot what I put down?

What have you found helps you get more bookings besides more reviews?

What is Typical Response Time for Dog Sitters??

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Connect with fellow dog lovers and learn from one another

booking

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